"That Won't Work Here" | Shawn Greene

  • 20 Aug 2013
  • 5:30 PM - 7:45 PM
  • Crow Canyon Country Club

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How to Handle Hidden Concerns & Objections
With Shawn Greene

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Trainers, designers, OD pros… No matter your role, it’s a given you encounter push-back from students, SMEs, colleagues, your team and your bosses. Handling push-back and objections can be a challenge. It’s even harder when concerns are camouflaged with obtuse statements or completely hidden—Which is often the case. Come learn how to use a simple approach to:
1. Uncover the real issues
2. Defuse those issues
3. Get clarification without revealing you need it
4. Reduce the heat of conflict
5. And move on
Shawn Greene, consultative selling expert and chapter president from years back will teach us how to use the approach based on actual objections, concerns and vague push-back-comments we encounter. So think about what stumps or issues you anticipate and bring that to the Club.

Added incentive: The approach works at home!

And don't forget to:
  • Enjoy the great country club food!
  • Network with great people!
  • Have great fun!

Presenter: 

Shawn Greene picShawn Greene is a trainer and instructional designer with over a quarter-century of experience. Her programs are known for being highly practical yet humorous. For added insight into substance and style head over to savageandgreene.com.  

 


Registration

Use the "REGISTER" tool to the left as follows:

  • TO PAY BY CREDIT CARD: Using the registration tool, on the third screen select the "credit card" button and continue. ALSO, select "show name on list of attendees" at the bottom of the next page to indicate you'll be there. 
  • TO RSVP & PAY BY CASH OR CHECK AT THE DOOR: Using the registration tool, on the third screen select the "MANUAL" button and continue. ALSO, select "show name on list of attendees" at the bottom of the next page to indicate you'll be there. 
  • If you have questions, email or call Angie Kutlik at 925-484-4087.

Walk-ins are welcome, but pre-registration helps us order the right number of dinners. Sorry, we cannot offer refunds or credits.


The Price Includes Your Meal

  • Discounted Rate for Mt. Diablo Members: $35
    (also for Sacramento, Las Vegas & Golden Gate chapter members)
  • Guest / Non Member Rate: $40
  • Student Rate: $30
    (please show student ID at registration upon arrival)

Regular Time, Date and Agenda

We meet every 3rd Tuesday of each month.

  • 5:30 pm Networking
  • 6:00 pm Dinner begins
  • 6:30 pm Keynote presentation
  • 7:45 pm Meeting Adjourns /
    Optional "After the Show" Networking Begins

Professional opportunities are usually mentioned during the meeting.


Location

Crow Canyon Country Club
711 Silver Lake Drive
Danville, CA 94526


Directions from 680

  • Take Crow Canyon Blvd East
  • Go Left on El Capitan (Tahiti will be on your right)
  • Take the 1st right to enter the Crow Canyon Country Club
  • Tell the Guard you are attending the ASTD Event
    Drive straight the parking entrance is about 100 yards
    ahead on your left.

Mapquest Directions



ATD SF East Bay, Inc.
2415 San Ramon Valley Blvd. #4401
San Ramon, California, 94583

ATD SF East Bay is a California Non-profit corporation.

 
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